Template-Type: ReDIF-Article 1.0 Author-Name: Vlasta Doležalová Author-Workplace-Name: University of South Bohemia in České Budějovice Title: Analysis of Internal Communication and Workplace Climate in Enterprises in the Czech Republic Abstract: Management of human resources is crucial for companies and includes internal communication, employee information, as well as employee relations at work. Workplace communication, information sharing and work relations on all hierarchical levels within a business are essential for the survival and success of small and medium-sized companies. The goal of this article is to analyse personnel systems, focusing on the relationships between superiors and subordinates, superior-subordinate communication and information sharing by company leaders with their subordinates, from the perspective of subordinates. Thereafter, gathered information is compared and analysed in terms of a focus on the advantages and disadvantages of a given work climate. Analysis and reasoning around the subject of respect and disrespect towards superiors from the perspective of subordinates is also presented. Data were gathered using questionnaires in small and medium-sized companies in the South Bohemian region. The questionnaires were completed by employees during the year 2013. This paper is based on data from the GAJU 039/2013/S grant-aided project called: The management of human resources of small and medium-sized companies. Classification-JEL: J24,O15 Keywords: Human Resource Management, Internal Relations, Communication, Superior and Subordinate Journal: Acta Universitatis Bohemiae Meridionalis Pages: 1-17 Volume: 18 Issue: 1 Year: 2015 DOI: 10.1515/acta-2016-0001 File-URL: http://acta.ef.jcu.cz/doi/10.1515/acta-2016-0001.html File-Format: text/html File-URL: http://acta.ef.jcu.cz/doi/10.1515/acta-2016-0001.pdf File-Format: Application/pdf X-File-Ref: http://acta.ef.jcu.cz/RePEc/boh/references/aub-201501-0001.txt Handle: RePEc:boh:actaub:v:18:y:2015:i:1:p:1-17 Template-Type: ReDIF-Article 1.0 Author-Name: Marcela Mucalová Author-Workplace-Name: Mendel University in Brno Title: Causes of conflicts of Czech accountants with their superiors and job satisfaction Abstract: Paper examines causes of workplace conflicts faced by Czech accountants (members of the Chamber of certified accountants) with their supervisors (clients) from the perspective of accountants, identifies impacts of conflicts on job satisfaction, and projects the impacts into possible cost effects.Results of the survey show that 72.4 % of respondents reported significant conflicts, majority (28.2 %) of them being caused by illegal requirement, 18.2 % by underestimating accountants' profession, and 15.5 % by poor communication. Further analysis is focused on the job satisfaction of accountants in connection with perceived conflicts. Spearman's correlation coefficient calculated in this regard reached the value -0.58, which shows a relatively strong negative correlation. Significance of the change in job satisfaction related to the significance of faced conflicts was also evaluated through Spearman's correlation coefficient as negative (-0.29). Average time lost on conflicts reached the highest values in the case of managers and independent accountants, where it also leads to the highest average costs. Paper concludes with a brief recommendation for the Chamber of Certified Accountants in terms of how to react to these findings - as far as the most frequent causes of conflicts are related to illegal requirement, underestimating accountants' profession, poor communication, directive approach, specific attention needs to be paid to managers, not only to accountants themselves. Classification-JEL: C12,M12,M14 Keywords: Accountants, Causes of conflicts, Costs of conflicts, Discourse analysis, Job satisfaction, Robbins's classification of causes of conflicts Journal: Acta Universitatis Bohemiae Meridionalis Pages: 19-31 Volume: 18 Issue: 1 Year: 2015 DOI: 10.1515/acta-2016-0002 File-URL: http://acta.ef.jcu.cz/doi/10.1515/acta-2016-0002.html File-Format: text/html File-URL: http://acta.ef.jcu.cz/doi/10.1515/acta-2016-0002.pdf File-Format: Application/pdf X-File-Ref: http://acta.ef.jcu.cz/RePEc/boh/references/aub-201501-0002.txt Handle: RePEc:boh:actaub:v:18:y:2015:i:1:p:19-31