Development of the Key Competencies of Experts for Industry 4.0

Abstract

This work focuses on the professional development of the key competencies of four professionals working in the key work positions in the conditions of Indsutry 4.0. To fulfill the first and second goal of the thesis, the specification of the term Industry 4.0 and its definition in the field of human resources development in organizations in the Czech Republic and defining the concept of competencies for Industry 4.0 and determining competencies for expertsin the key work positions from the perspective of Industry 4.0 is part of the theoretical overview of the work. As part of the qualitative research, this professional development is captured in the form of the case studies. To achieve maximum success during the fifteen-month research, the author uses coaching methods according to international coaching approaches, leadership and mentoring. From the qualitative research in the form of coaching interviews, the work showsthe professional development of experts by an average of two levels for each competency separately on the ten-point scale, which is based on the primary questionnaire survey based on self-evaluation of experts. The coaching method has been confirmed in the case studies as the most effective method of developing competencies for Industry 4.0 compared to leadership and mentoring. The lifelong learning competency is the fundamental competency for successfulcoaching and for fulfilling the professional development of experts for Industry 4.0. The use of 360degree feedback with graphical interpretation in the form of competency models confirms the results achieved by the author in the case studies. The methods for the proposal, implementation and control of human resources development in the key job positions in the conditions of Industry 4.0 were successfully captured and the goals were fulfilled.